Order Information & Sales Policies

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Due to fluctuations in material, manufacturing and fuel costs, prices are subject to change. We do our best to keep pricing on our website pricing up to dated.  Please contact us to verify cost before order placement.

 To place an Order:

Contact us at 740 862-4696 with the item, your make, model and all pertinent information. Quotes and Invoices can be emailed  to you, for your convenience.  All Custom built installation kits, Frames, Chassis and Bodies require a 50% deposit. Full payment on any Special Order item(s) is required at order placement. Any item that is drop shipped from another Manufacturer, such as Direct Sheetmetal, etc., must be paid in full at order placement.

 

Accepted Payments for Orders in the United States, Canada and Mexico

UPS Shippable installation kit items:

We accept personal or business checks, cash, Visa, MasterCard, Discover and PayPal, in U.S. currency. A 2% processing fee is added to orders over $3,500.00 when using credit cards as payment. A 2.9% processing fee is added to all order(s) when using PayPal as payment. Shipping costs are added to the order. Payments must clear our bank before item(s) is shipped or released, unless being shipped by United Parcel Service (UPS) which can be shipped C.O.D. for certified check or money order(s). Item(s) being drop shipped from our suppliers must be prepaid only. Purchases made by Ohio residents must include sales tax. Custom and Non-Custom Orders cannot be cancelled after 30 days.


LTL shippable Frame/Chassis Orders:

We accept personal or business checks, cash, Visa, MasterCard, Discover and PayPal, in US currency. A 2% processing fee is added to the order(s) when using Visa, MasterCard or Discover as payment. A 2.9% processing fee is added to all order(s) when using PayPal as payment. Payment(s) must clear our bank before the item(s) is released for picked up or shipping. Purchases made by Ohio residents must include sales tax. United States customers are responsible for shipping costs involved. Canadian and Mexico customers are responsible for shipping and import costs involved. Frame/Chassis Orders cannot be cancelled after 30 days.

 

Accepted Payments for International Orders, outside of North America

UPS Shippable installation kit items:

We accept Bank Wire transfer or PayPal, in US currency. A $35.00 Wire transfer charge is added, per each wire transfer. A 2.9% processing fee is added to all order(s) when using PayPal as payment. For orders over $3,500.00, wire transfer is required. Shipping costs are added to the order. Payments must be clear our bank before the item(s) are shipped or released. No United Parcel Service (UPS) C.O.D . shipping. Custom and Non-Custom Orders cannot be cancelled after 30 days.

 

LTL shippable Frame/Chassis Orders:

We accept Bank Wire transfer and PayPal in U.S. currency.  A $35.00 Wire transfer charge is added, per each wire transfer. Payments must clear the bank before the item(s) is released for pick up or shipping.  The customer is responsible for contacting arranging export and shipping costs to the exporter are added to the final balance. Frame/Chassis Orders cannot be cancelled after 30 days.

 

Back Orders:

Any item not in stock is placed on back order and shipped as soon as possible, if shipped in the Untied States. International orders are held until the order is complete, due to shipping.


Returns :

All sales are final and merchandise may be returned only with a Return Authorization Number. Include a copy of the original invoice with the return. Returned items must be sent pre-paid. No C.O.D.’s will be accepted. Shipping, handling and crating charges are non-refundable. Approved items are subject to a 20% restocking fee. Items that are used, rusty, chromed, coated, primered, painted, custom built per customers instructions or modified in any way, are not returnable. No returns after 30 days of receipt. Special Order items from other manufacturers are non-returnable. For exchanges on parts, the exchanged item must be sent in before the replacement part is sent. Parts manufactured by companies other than Progressive Automotive, are subject to that manufacturers Rights and Warranty procedures. Vehicle Maintenance records and additional information may be required.


When Items are received:

Inspect packaging and parts. If damaged, have the delivery company note damage immediately. Save all packaging for inspection. Shortages of parts, not indicated on Back Order, need to be reported to Progressive Automotive, Inc, within 15 days of receipt. Shortages reported after 15 days are billed to the customer, along with shipping costs.

 

Manufacturer’s Rights:

  Progressive Automotive, Inc. reserves the right to make changes in design or to make additions to or improve upon it’s products at any time without incurring any obligation whatsoever to install or improve upon products previously manufactured.

 

Warranty:

 Because Progressive Automotive, Inc. has no control over the offsite installation and/or use of it’s products, no warranty is expressed or implied. We guarantee our products to be free from defects in materials and workmanship, for 1 year from the original purchase date. We will replace or repair any product found to be defective, subject to our inspection. Our guarantee covers replacement or repair of defective merchandise only, at our option. Parts that are rusty, chromed, polished, painted, powder coated or installations using customer supplied Corvette parts are not covered. Vehicle Maintenance records and additional information may be required.

 

About our Website:

 All information, pictures and Tech Sheets are the property of Progressive Automotive, Inc. These items can be placed on other websites with written authorization from Progressive Automotive, Inc.  Unauthorized usage will result in legal action and prosecution.