Order Information & Sales Policies

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Due to fluctuations in material, manufacturing and fuel costs, prices are subject to change from website pricing. We do our best to keep pricing on our website pricing up to dated.  Please contact us to verify cost before order placement.

To place an Order:

Contact us with the item, your make, model and all pertinent information. Quotes and Invoices can be emailed to you, for your convenience. All our Installation kits, Frames and Chassis are custom built and require a 50% deposit. Full payment is required on any Special-Order item(s) at order placement. Any item that is drop shipped from another Manufacturer, such as Direct Sheetmetal, Wilwood, Ride Tech, etc., must be paid in full at order placement.

 

Accepted Payments for Orders in the United States, Canada and Mexico

UPS Shippable items:

We accept personal or business checks, cash, Visa, MasterCard, Discover and PayPal, in U.S. currency. A 4.5% processing fee is added to the order(s) when using PayPal as payment. Payments must clear our bank before item(s) is shipped or released. Items are shipped by United Parcel Service (UPS). UPS Shipping and packaging is additional. Purchases made by Ohio residents must include sales tax. Custom and Non-Custom Orders cannot be cancelled after 30 days.

 

LTL shippable items:

We accept personal or business checks, cash, Visa, MasterCard, Discover and PayPal, in US currency. A 4.5% processing fee is added to the order(s) when using PayPal as payment. Skeletal crating required for LTL freight is included at no additional charge. Payments must clear our bank before item(s) is released. United States customers are responsible for all shipping costs involved. Canadian and Mexican customers are responsible for shipping and any import costs involved. Purchases made by Ohio residents must include sales tax. Custom and Non-Custom Orders cannot be cancelled after 30 days.

 

Accepted Payments for International Orders, outside of North America

UPS Shippable items:

We accept Visa, MasterCard and Discover with a billing address in the United States. We also accept Bank Wire transfer or PayPal, in US currency. A $15.00 Wire transfer charge is added, per each wire transfer. A 4.5% processing fee is added to the order(s) when using PayPal as payment. UPS Shipping and packaging is additional. Payments must clear our bank before item(s) is released. Customers are responsible for making exporting arrangements and any costs associated costs involved (shipping, crating, exporting, etc.). Custom and Non-Custom Orders cannot be cancelled after 30 days.

 

LTL shippable items:

We accept Bank Wire transfer only, in U.S. currency. A $15.00 Wire transfer charge is added, per each wire transfer. Payment(s) must clear our bank before the item(s) is released. Skeletal crating required for LTL freight is included at no additional charge. Enclosed crating, if required, is at an additional cost. Customers are responsible for making exporting arrangements and any costs associated costs involved (shipping, crating, exporting, etc.). Custom and Non-Custom Orders cannot be cancelled after 30 days.

Back Orders:

Any item not in stock is placed on back order and shipped as soon as possible, in the United States. For international orders, shipments are held until the order is complete.

 

Returns:

All sales are final, and merchandise may be returned only with a Return Authorization Number. Include a copy of the original invoice with the return. Items being returned must be sent prepaid. No C.O.D.’s will be accepted. Shipping, handling and crating costs are non-refundable. Approved items are subject to a 20% restocking fee. Items that are used in any way, rusty, chromed, coated, primered, painted, custom built per customer’s instructions or modified in any way, are not returnable. No returns after 30 days of receipt. For exchanges on parts, the exchanged item must be sent in before the replacement is sent out. Parts manufactured by companies other than Progressive Automotive, Inc., are subject to that manufacturers Rights and Warranty procedures. Photos, Vehicle Maintenance records and additional information may be required.

 

When Items are received:

Inspect packaging and parts. If damaged, have the delivery company note damage immediately. Save all packaging for inspection. Shortages of parts, not indicated on Back Order, need to be reported to Progressive Automotive, Inc, within 15 days of receipt. Shortages reported after 15 days are billed to the customer, along with any associated shipping costs.

 

Manufacturer’s Rights:

Progressive Automotive, Inc. reserves the right to make changes in design or to make additions to or improve upon its products at any time without incurring any obligation whatsoever to install or improve upon products previously manufactured.

 

Warranty:

Because Progressive Automotive, Inc. has no control over the offsite installation and/or use of its products, no warranty is expressed or implied. We guarantee our products to be free from defects in materials and workmanship, for 2 years from the date the merchandise is shipped or picked-up. We will replace or repair any product found to be defective, subject to our inspection. Our guarantee covers replacement or repair of defective merchandise only, at our option. Parts that are rusty, chromed, polished, painted, powder coated or installations using customer supplied Corvette parts are not covered.

 

About our Website:

All information, pictures and Tech Sheets are the property of Progressive Automotive, Inc. These items can be placed on other websites with written authorization from Progressive Automotive, Inc.